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Re: Installing printer

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Marjean wrote:

 

As you suggested, I did the following.  Virtual Machine's Settings set "Share Mac printers with Windows" to "Off".

 

After installing the printer driver, the instructions on the installation CD are:

"Make sure printer is conected to computer, turn on printer"

 

The illistration as this point shows:

     1.  connect cable to computer

     2.  connect cable to printer

     3.  turn on printer

 

The documentation I'm looking at clearly and plainly states "Do not connect the USB cable yet.  You will be prompted to connect it during the installation using the Setup CD-ROM" and goes from there.  This is on the last page of iP4920 Getting Started.

 

I uninstalled the driver and followed your suggestions.  I still get the error message:  "The printer is not detected.  Check the connection."

 

The printer remains working on Mac, so connections must be okay. 

 

Any other ideas?

 

 

Anyway at this point the only suggestion I have is to look at Device Manager in Windows and make sure there are no Flags on any of the devices and see it it shows the printer.  If you cleared everything out before reinstalling did you make sure the Printer didn't show up in Printers in Control Panel left over from when Shared via the Virtual Machine's Settings?

 

Also when connecting it to the Virtual Machine are you sure it's showing connected and it is no longer available to OS X?


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